Barclaycard vs Apple Pay: customer loses

BarclaycardBiscuit got one of those spiffy new Apple phones a few weeks back. This morning she tripped over the Apple Pay mechanism and asked me about it. We registered her American Express card – no problem. Then we tried to register her Barclaycard. After unexpected delays, she left to take a shower. I remained on the line twenty eight and a half minutes to complete the process. The precise time came from the iPhone’s display. We’re still not sure if this worked – Amex sent me an email confirmation, but I haven’t seen any response from Barclays.

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