Kohl’s doesn’t really do Apple Pay after all, I suppose

Kohl's doesn't read customer service queries[Update: Kohl’s has distributed new credit cards that actually work with Apple Pay]. Kohl’s and Apple have been merrily posting all sorts of stuff about how Apple Pay now works with Kohl’s charge card.

In my own experience, this celebration is premature.

I attach my interchange with Kohl’s “secure communications” to their credit card group. This is also consistent with a telephone conversation I had with one of their customer support people: nobody at Kohl’s knows anything about Apple Pay support.  

Continue reading Kohl’s doesn’t really do Apple Pay after all, I suppose