This is a brief report on our experience with Delta’s epic meltdown over Palm Sunday weekend (April 7-10).
We were rebooked 4 times and rescheduled at least a half dozen times between midnight Friday and our ultimate arrival at about 3am Monday morning. Our original flight was supposed to arrive Saturday afternoon.
The final bit was that our bags were on the wrong flight and I had to pick them up after the morning flight came in. I asked the baggage lady if it was the worst she’d seen. She said, “No, it was worse when Northwest and Republic merged. Before computers.”
[Update: Delta sent us each 20,000 miles as an apology.]