[Update: Kohl’s has distributed new credit cards that actually work with Apple Pay]. Kohl’s and Apple have been merrily posting all sorts of stuff about how Apple Pay now works with Kohl’s charge card.
In my own experience, this celebration is premature.
I attach my interchange with Kohl’s “secure communications” to their credit card group. This is also consistent with a telephone conversation I had with one of their customer support people: nobody at Kohl’s knows anything about Apple Pay support.
Continue reading Kohl’s doesn’t really do Apple Pay after all, I suppose
Biscuit got one of those spiffy new Apple phones a few weeks back. This morning she tripped over the Apple Pay mechanism and asked me about it. We registered her American Express card – no problem. Then we tried to register her Barclaycard. After unexpected delays, she left to take a shower. I remained on the line twenty eight and a half minutes to complete the process. The precise time came from the iPhone’s display. We’re still not sure if this worked – Amex sent me an email confirmation, but I haven’t seen any response from Barclays.
Continue reading Barclaycard vs Apple Pay: customer loses